Access to premises
Premises that are normally open to the public must be accessible to people with disabilities. Public facilities also need to be accessible, such as counters in a bank or government office, machines that print out queuing numbers, self-service kiosks, and public toilets.
Here’s an example:
| Amira uses a wheelchair. She wants to go into a popular clothes shop but, because of the way the clothes racks are displayed around the entrance, she can’t get in. Even inside the store, the aisles are too narrow for wheelchair access. |
The Australian Human Rights Commission publishes advice on how traders can make sure their premises are accessible.
Last updated on Tue, 08/17/2010 - 11:11.
